Posting Date: 4/1/2022
Department: Commercial Insurance
Position: Account Executive
Summary: This position is responsible for providing prompt, accurate, courteous service to customers, producers and company personnel. The position is responsible for integrating the Olson & Olson Ltd mission statement ideal into the fabric of job duties and actively and positively demonstrating the stated core values that are part of the Olson & Olson Ltd overall culture.
Salary: $85,000 - $150,000 annual.
Benefits available including, medical benefits, STD, LTD, Paid Time Off
This job posting expires end of day, May 15, 2022.
Duties: Essential Functions
-Demonstrate Core Values in all aspects of duties and responsibilities
-Grow and develop talents and insurance knowledge to the highest level possible.
-Provide a high level of support in obtaining, maintaining, expanding and servicing commercial accounts.
-Act as mentor for team members with the goal of increasing quality of skills, expertise and overall team performance.
-Service Commercial Lines accounts as assigned and aid in collections.
-Collect premiums per established agency procedures.
-At the direction of producer, prepare company submissions for new business quotes, applications, and prepare proposals of insurance for new Commercial Lines clients, including visits to clients with producer when requested.
-Initiate, screen and prepare endorsement requests for Commercial Lines clients.
-Prepare and process cancellations when required.
-Prepare and process all requests for certificates of insurance as required within 24 hours of request.
-Review all applications, policies, endorsements and audits for accuracy.
-Setup and prepare new account files per agency procedures.
-Invoice all premium-bearing transactions.
-Notify producer of any unpaid audits and request appropriate actions be made according to agency collections procedure.
-Prepare account summaries as required.
-Prepare ID cards, evidence of property, certificates, binders, and/or obtain underwriter approval on manuscript endorsements.
-Deliver policies, and related documents to insureds as needed.
-Maintain suspense items in a timely manner.
-Prepare expired policies for filing in dead files.
-Keep current on rates, forms and coverage changes through circulars, bulletins, trade publications, seminars and schools offered.
-Participate in seminars and classes for skill and knowledge development.
-Maintain all client activity in the agency automation system.
-Service commercial lines accounts in a manner to eliminate gaps in coverage, thus reducing our E&O exposures.
-Prioritize work load and/or request assistance as required.
-Assist other agency departments in securing and/or providing information necessary to issue appropriate policies in their department for which we have a mutual client.
-Attend occasional meetings with Producer, meeting with clients to discuss and handle their insurance needs.
-Assist prospects/insureds until a producer is available.
-Assist Claims Department in providing coverage information.
-Keep producers fully informed of all important activities on their accounts.
-Immediately report all malfunctions of system software to the systems manager.
-Assume other job responsibilities as assigned by producer or department manager.
-Perform office work directly related to the general business operations of Olson & Olson Ltd.
-Exercise discretion and independent judgment with respect to matters of significance; evaluate and compare possible courses of action and make decisions or recommendations after considering various possibilities.
Qualifications: 10+ years experience preferred in Commercial Insurance, construction and related industries.
High school diploma or equivalent; college degree preferred. Knowledge of computer systems and operations. Good listening skills and attention to detail. Knowledge of commercial insurance and products. Professional designation is a plus.